Refund policy

Damages and Issues Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect so we can address the issue promptly.

Exceptions / Non-returnable Items Certain items cannot be returned, including perishable goods (e.g., food, flowers, plants), custom products (e.g., special orders, personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Contact us with any questions or concerns about specific items.

Returns on sale items or gift cards are not accepted.

Exchanges For the fastest service, return the item you have, and once the return is accepted, make a separate purchase for the new item.